Support
Need a hand getting your league online? We’re here to help.
Email us
Reach the team at support@simhosts.com. Include your league name and a description of the issue, and we’ll get back to you.
Common questions
- Lost your SFTP password? Open your league’s OOTP Config page and use “New Commissioner Password” to generate a fresh one (the old one stops working).
- OOTP won’t connect? Make sure FTP Mode is set to “Passive; Secure FTP (TLS)” and the port is 21.
- Setting up in OOTP? See the documentation.